Refund policy

Our Freshness Guarantee

We raise walnuts on our farm outside Colusa, CA and ship them directly to you. If anything about your order falls short of fresh, tell us and we will make it right, no questions asked.

Write to info@myharvestvalley.com within 30 days of delivery, and include your order number so we can find it quickly. You choose a replacement or a refund, and we pay the shipping on any replacement. Keep what arrived. There is nothing to pack up or send back.

This covers everything in your order, the walnut oil included. The same holds if your order arrives damaged, or if the wrong thing is in the box. A photograph helps us find the problem on our end, and it is optional.

Refunds go back to the card or account you paid with. We send them within five business days of hearing from you, and your bank usually takes a few more days to post the refund.

Gift cards spend in the shop like cash. If you were given one and would like help choosing what product to purchase, write to us and we will point you to our favorites.

Harvest Valley, 5166 State Hwy 45, Colusa, CA 95932. info@myharvestvalley.com.